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Canon CR-N500 Professional 4K NDI PTZ Camera with 15x Zoom
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Canon CR-N500 Professional 4K NDI PTZ Camera with 15x Zoom

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The Canon CR-N500 Professional 4K NDI PTZ Camera with 15x Zoom is a professional-grade remotely controlled camera designed to work alongside high-end cameras on multi-camera productions. Key features include:

  • 1" CMOS Sensor with Dual-Pixel AF

  • HDMI, 3G-SDI & IP Video Output

  • Capture up to UHD 4K30 / 1080p60 Video

  • Built-In NDI|HX Support, 15x Zoom, PoE+

If you’re working on a field or studio production with high-end cameras that can benefit from remotely controlled cameras with minimal operating crew, and you need more accurate camera-matching than a traditional PTZ camera, the satin black CR-N500 Professional 4K NDI PTZ Camera with 15x Zoom from Canon will fit right into your documentary shoot, event, streaming broadcast, reality show, or digital film production. The CR-N500 is designed to fit right into an existing multi-camera shoot, matching the color depth and visual look with its professional sensor and features so that postproduction camera matching and color correction is made easy.

The CR-N500 sports many resources of a high-resolution Canon camera or camcorder with features such as a 1" dual-pixel CMOS sensor, the Canon DIG!C DV6 image processor, scene modes, face-tracking, 15x zoom, 20x digital zoom, dual XLR / 3.5mm microphone input, and video recording up to UHD 4K. The camera also includes NDI|HX support without requiring a separate license, allowing you to drop the camera into your existing NDI network with minimal configuration. Other professional camera attributes of the N500 include genlock support, Canon Log 3 support, and built-in ND filters with clear, 1/4, 1/16, and 1/64 options.

Where the PTZ camera diverges from the Canon camcorders is in its remote options such as control via IP, RS-422 serial, IR, or Wi-Fi as well as HDMI or 3G-SDI video output. It can perform smooth, precision pan, tilt, and zoom movements with a speed range of 0.2 to 300° per second. Mic-level audio can be input via dual XLR inputs or via a 3.5mm mini-jack, and then embedded in the HDMI and 3G-SDI outputs, in your NDI|HX stream, or in RTP/RTMP/RTSP streaming output.

The camera can also be powered using PoE+ (Power-over-Ethernet) using its LAN port, so it can fit right into your existing PoE+ network without requiring the use of local power to save cabling. The camera supports wide dynamic range, minimum brightness of 1.5 lux, and its lens features a 35mm equivalent focal length of 25.5 to 382.5mm. The camera can utilize an external controller via RS-422 or Canon’s proprietary XC IP protocol on a private, secure LAN, using the optional RC-IP100 PTZ controller. Or if you’d prefer to use Canon’s camera control software, the free-to-download application can work on Windows OS, so you can control all the camera functions from a laptop or tablet. The software provides a 9×9 live view, control of up to 100 cameras, settings loading and configuration, and tally functions.

Q & A

  • I lost the IP address or login information. What can I do?
    • If you lost the IP address or login information, follow these steps:

    • 1. Press and hold the Reset button on the back of the camera.

    • 2. Power on the camera.

    • 3. Wait for the front LED to blink.

    • 4. Release the Reset button.

    • 5. Wait ~4 minutes for the camera to complete its boot-up sequence.

  • Does this camera support microSD recording?
    • No, this camera doesn’t support microSD recording.

  • How do I monitor camera view?
    • You can monitor camera view via webUI, SDI / HDMI, and compatible third-party software.

    • This camera uses NDI HX2 protocol, so we recommend making sure all third-party software is up to date.

  • How do I access the camera upon initial startup?
    • Upon initial startup, you must follow these steps:

    • 1. Access the camera via the webUI. The IP address is and the Subnet is

    • 2. Assign an account name and password.

    • 3. Reboot the camera to log back in. You’ll be prompted to enter the initial network settings.

      You can avoid advanced configuration by saving the prompted network page and using the Canon Camera Search Tool for macOS / Windows.

  • Resources

  • Installation Guide
  • Remote Camera Control Application Compat
  • Remote Camera Control Application User M
  • Settings Guide
  • Brand


    Camcorder Type


    Camera Type




    • 100 via IP, VISCA
    Move Speed
    • Pan: 0.1 to 100°/sec
    • Tilt: 0.21 to 100°/sec
    Movement Range
    • Pan: 340° (-170 to 170°)
    • Tilt: 130° (-30 to 90°)
    Tally Light
    • Yes
    Supported Control Protocols
    • Canon XC
    • IR
    • RS-422
    • VISCA



    Operating Temperature

    • 32 to 104°F
    Storage Temperature
    • 32 to 104°F
    Operating Humidity
    • 10 to 90%
    Storage Humidity
    • 10 to 90%



    Shutter Speed

    • 1/3 to 1/2000 sec
    Max Digital Zoom
    • 20x
    Built-In ND Filter
    • Mechanical Filter Wheel with Clear, 2 Stop (1/4), 4 Stop (1/16), 6 Stop (1/64) ND Filters


    Image Sensor

    Sensor Description

    • 1-Chip 1" CMOS Sensor
    Sensor Resolution
    • Actual: 13.4 Megapixel
    • Effective: 8.29 Megapixel (3840 × 2160)
    • 6 to 33 dB
    Minimum Illumination
    • 1.5 Lux
    White Balance
    • 2000 to 15,000K



    Video Output Connectors

    • 1x BNC (3G-SDI) Female
    • 1x HDMI Type A Female
    • 1x RJ45 (HX / NDI) Female
    Audio I/O
    • 2x 3-Pin XLR Mic Level Input
    • 1x 1/8" / 3.5 mm Stereo Mic Level Input
    Control Interface
    • 1x RJ45 (RS-422, VISCA) Input
    Other I/O
    • 1x USB Type-A Input
    • 1x BNC (Genlock) Input/Output


    Item Type



    Optical Zoom Ratio

    • 15x
    Focal Length
    • 8.3 to 124.5mm (35mm Equivalent Focal Length: 25.5 to 382.5mm)
    Field of View
    • Horizontal: 5.7 to 73°
    • Vertical: 3.2 to 45.2°
    Maximum Aperture
    • f/2.8 to 4.5
    Minimum Focusing Distance
    • Wide: 0.4" / 0.03’
    • Telephoto: 23.6" / 1.9’
    Image Stabilization
    • Optical
    Focus Control
    • Autofocus
    • Manual Focus


    Mfr. Model Number



    Dimensions (L x W x H)

    • 10.59 × 8.19 × 7.87″
    • 9.0 lbs.


    Video Output

    Broadcast System Compatibility

    HDMI Output
    • 3840 × 2160p at 23.98, 25, 29.97 fps
    • 1920 × 1080p at 23.98, 25, 29.97, 50, 59.94 fps
    • 1920 × 1080i at 50, 59.94 fps
    • 1280 × 720p at 50, 59.94 fps
    SDI Output
    • 1920 × 1080p at 23.98, 25, 29.97, 50, 59.94 fps
    • 1920 × 1080i at 50, 59.94 fps
    • 280 × 720p at 50, 59.94 fps
    RJ45 Output
    • 3840 × 2160p at 29.97 fps
    • 1920 × 1080p at 29.97, 59.94 fps
    • 1280 × 720p at 29.97, 59.94 fps
    • 640 × 360p at 29.97, 59.94 fps
    Embedded Audio
    • HDMI/SDI
    IP Streaming
    • RTMPRTPRTSP: 1080p, 720p, 360p at 29.97p, 59.94p, 60p
    IP Multi-Stream Support
    • Simultaneous RTMPRTPRTSP: 1080p, 720p, 360p at 29.97p, 59.94p

    Canon CR-N500 Professional 4K NDI PTZ Camera with 15x Zoom

    AC Adapter - Canon CA-CP200B Compact Power Adapter

    Charger - Non-Polarized Cable

    PTZ - Canon CR-N500 Cap